Hotel New Hankyu Osaka, Osaka - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

1-1-35, Shibata, Kita-Ku, Osaka, Japan, Osaka, 530-8310

Hotel New Hankyu Osaka features 961 air-conditioned rooms with contemporary interiors. It is situated just a 3-minute walk from Osaka Station in the Umeda district, known for its vibrant dining and shopping options. The hotel offers 19 dining venues, including a renowned buffet restaurant. It serves as a convenient base for accessing popular attractions such as Osaka Castle and Dotonbori.

Location

The hotel is ideally located in the Umeda district, a central business area with many dining and shopping options. It is within walking distance to Grand Front Osaka and the Hep Five Ferris Wheel. Public transportation options include Osaka Station, which is a 3-minute walk away, providing easy access to explore the city. The nearest airport is approximately 10 km from the hotel.

Rooms

Each room at Hotel New Hankyu Osaka is equipped with a flat-screen TV and refrigerator. The spacious double rooms include private bathrooms with both a bath and shower. Quadruple rooms are available, featuring accommodating amenities such as slippers, heating, and electric kettles. Guests can unwind in comfort with carpeted floors and complimentary green tea sets.

Eat & Drink

The hotel boasts a diverse selection of 19 dining options, including the famous Olympia buffet restaurant. Guests can choose from various cuisines, including French dining. There are also two bars/lounges available on-site for refreshing drinks. Cooked-to-order breakfasts are served daily starting at 6:30 AM.

Leisure & Business

Hotel New Hankyu Osaka includes a 24-hour business center and complimentary wired Internet access. It features 26 m² of event facilities for business needs or gatherings. Guests also have access to convenience amenities such as a dry cleaning service and vending machines. The hotel ensures a seamless stay for both leisure and business travelers.

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Getting around

A guide to all available transportation options

City Centre

Osaka 3.9 km

Airports

Itami (ITM) 17.7 km

Kobe (UKB) 38.7 km

Train

Osaka Station400 m

Underground

Umeda Station300 m

Higashi-Umeda500 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Breakfast Options

“I was impressed with the diverse breakfast offerings available at the hotel. The buffet spread at Olympia was amazing, showcasing both Japanese and Western dishes. I particularly enjoyed the fresh and flavorful items they served, making each morning a good start to my day. The atmosphere was pleasant as I enjoyed my meal there.” view full review

Comfortable Bathroom Experience

“One of the highlights of my stay was the bathroom in the hotel room. Despite its small and slightly dated appearance, the features were excellent. The warm toilet seat provided a surprising level of comfort, and the high-quality shampoos and bath gels were a nice touch. I appreciated how cozy the bathroom felt, especially during the colder mornings.” view full review

Good Entertainment Selection

“During my stay, I found the media options in the room quite satisfactory. The television had a variety of programs, and while most were in Japanese, I could switch to BBC news for some English content. This allowed me to unwind and stay updated without any hassles. It made my evenings more enjoyable, especially after a day of exploring.” view full review

Well-Equipped Room

“While the room was compact, it boasted several practical features that enhanced my stay. I appreciated the availability of charging ports at the table, making it easy to keep my devices powered up. Despite the limited space, it was functional and met my needs effectively. Additionally, I was grateful for the standing heater provided to keep the room comfortable.” view full review

General

No smoking on site
Free Wi-Fi
Car park
Off-site car park
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors

Services

Laundry

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Room features

Air conditioning
Heating

Location

1-1-35, Shibata, Kita-Ku, Osaka, Japan, Osaka, 530-8310

Map view

street view

1-1-35, Shibata, Kita-Ku, Osaka, Japan, Osaka, 530-8310

City landmarks

Event hall

Osaka Castle

3.2 km

Castle

Osaka Castle Park

3.3 km

2 Chome-2-２２ Shinsaibashisuji

Shinsaibashi shopping

3.8 km

Tower

Kuchu Teien Observatory

1.3 km

1 Chome-9 Dotonbori

Dotonbori

4.0 km

Museum

Osaka Museum of Housing and Living

1.6 km

1-1-88 Oyodonaka Kitaku

Floating Garden Observatory

1.2 km

2 Chome-1-7 Ogimachi

Kids Plaza Osaka

1.6 km

Shopping Area

Herbis Plaza Ent

1.1 km

1-3 Umeda Kita-ku JR Kitashinchi Station

Kitanosaurus

890 m

Pagoda

Taiyu-ji Temple

950 m

Park

Nakanoshima Park

2.2 km

Mall

Lucua

740 m

15-2 Toganocho

Hokai-ji Temple

1.0 km

Shopping Area

E-ma

610 m

1-1 Ōfuka-chō

Yodobashi Umeda

740 m

6-2-18 Nakatsu

Namban Culture Center

1.1 km

3-12-8 Toyosaki

Catholic Osaka Umeda Church

810 m

Museum

The National Museum of Art

1.9 km

Museum

Osaka Science Museum

2.1 km

1-6-20 Dojima

Dojima Avanza Entrance Porch

740 m

Bridge

Nipponbashi

4.1 km

1-1 Fukushima

Fukuzawa Yukichi Birthplace Monument & Nakatsu-han Old Site

2.2 km

Museum

Koji Kinutani Tenku Art Museum

1.1 km

12-5 Chayamachi

Tsunashikiten Shrine Otabisha

810 m

Osaka Loop Line

2.0 km

3-1 Ofukacho

Knowledge Capital

1.1 km

Nearby

Shopping Area

Grand Front Osaka

410 m

Giant wheel

Hep Five Ferris Wheel

430 m

Mall

Hep Five

390 m

Restaurants

French&Chinese Monselet

120 m

1-1-35 Shibata

Kyoto Katsugyu Umeda

40 m

1-1-27 Shibata

Niboshi Shiramen Tamagoro Hankyu Sanbangai

270 m

1-1-3 Shibata

San Marco Sambangai

100 m

1-1-3 Shibata

Kushikatsuryori Katsu Hankyu Sanbangai

100 m

1-1-3 Shibata

Umeda Hanabisushi

100 m

1 Chome1-3 Shibata

Masakiya Hankyu Sambangai

100 m

1-1-3 Shibata

Mukashiyoshoku Mitsuketei Hankyu 3 bangaiten

100 m

Shibata

Umami Burger Osaka Shin Hankyu Hotel

50 m

1-1-35 Shibata

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

5.2

Location

8.4

Service

6.4

Dining

6.0

3.5/5 based on 1334 reviews

#182 of 496 hotels in Osaka based on Tripadvisor

Anthony

United Kingdom, March 2025

5.4/10

I found my stay at Hotel New Hankyu Osaka to be a mixed experience. The location is fantastic, right next to the airport limousine bus stop and close to various restaurants and department stores, which made exploring the area easy. However, the room was disappointingly small and dated, lacking the modern comforts one might expect. Overall, it served its purpose for a convenient stopover, but I would appreciate some updates to the rooms.

Rooms

6.0

I booked an economy twin room through Cathay Pacific Holidays, but it ended up being quite tiny, barely providing space to open my suitcase. The furnishings felt outdated, leaving me wishing for a bit more comfort during my stay.

Service

8.0

The staff at reception were generally helpful, and I was pleased that they made an effort to communicate well (even in Mandarin). They kindly accepted both my reservations, which spared me from unnecessary check-outs and check-ins.

Location

9.0

The hotel's location is its biggest asset. Directly adjacent to the airport shuttle bus stop and near major train lines, I found it incredibly convenient for my travel needs. Plus, being in the Umeda district meant plenty of dining options nearby.

Dining

7.0

I enjoyed breakfast at the buffet, which offered a good variety. The dining venues were adequate, but nothing too fancy – just enough to start my day right.

Facilities

5.0

While the hotel had basic amenities (like an air purifier in the room), overall facilities felt a bit outdated, and I would welcome some renovation. It served its purpose but didn't offer anything particularly luxurious.

Harper

United Kingdom, February 2025

6.4/10

I recently stayed at Hotel New Hankyu Osaka, and while the location was unbeatable, I did face some challenges during my visit. The rooms were definitely on the smaller side and could use some modernization. Despite the breakfast being decent, it didn't offer many cooked options. Overall, I found it practical for a short stay but felt that it lacked the comfort and style I hoped for.

Rooms

5.0

The room I had was quite small, almost the size of a double bed. Even though it was clean, the decor felt a bit outdated, and the bedding could be improved for more comfort.

Service

7.0

Check-in was a breeze despite the receptionist's limited English. The staff were friendly and managed my reservation well without needing to check out and back in.

Location

9.0

The hotel's location is fantastic, right near the Umeda district and public transport, making it easy to access other areas, including the airport shuttle.

Dining

6.0

Breakfast was alright, though I was disappointed that they only served pre-prepared scrambled eggs instead of freshly fried ones. The overall selection felt a bit international.

Facilities

5.0

Facilities were basic. There were vending machines available, but the overall ambiance of the hotel felt more like a business institution than a cozy retreat.

Oliver

United Kingdom, December 2024

7.0/10

I stayed at Hotel New Hankyu Osaka for a night before my flight and found the location to be its best feature, surrounded by shopping and dining options. However, I struggled with the extreme inconvenience of only being provided one room key for two people, which made coordinating movements nearly impossible. The room was smaller than expected and quite outdated, needing a thorough renovation, and the breakfast experience left much to be desired with empty dishes and unhelpful staff.

Rooms

5.0

The room size was disappointingly tiny, and the outdated decor emphasized its need for renovation. Additionally, I found the air conditioning to be centrally controlled and stuffy.

Service

5.0

While the staff greeted me warmly in the mornings, the overall service during breakfast was lacking, with empty dishes and unresponsive staff.

Location

8.0

The location of the hotel is truly a highlight, being right next to the airport limousine bus stop and just a short walk to Osaka Station with plenty of shopping and eateries nearby.

Dining

5.0

Unfortunately, the breakfast buffet was disappointing, with many items running out and little to no replenishment by the staff.

Facilities

5.0

The hotel's facilities felt outdated, and I encountered issues with the bathroom flooding after showers which, while rectified swiftly, added to my frustration.

Jade

United Kingdom, November 2024

7.4/10

I had mixed feelings during my stay at Hotel New Hankyu Osaka. The location was fantastic, being right next to Osaka Station and the Airport Limousine bus stop, making it super convenient for travel. However, the room felt outdated and a bit cramped, especially with two large suitcases. Additionally, the service wasn't the best, particularly when it came to the bar's closing time, which led to a frustrating experience.

Rooms

5.0

The rooms were clean but quite small, and the furniture felt a bit outdated. I had to rearrange the space to accommodate my luggage, which was not ideal.

Service

5.0

The staff were friendly, but I encountered some rudeness during a misunderstanding about the bar hours. The check-in process was also slow, which was frustrating.

Location

8.0

The hotel is perfectly located next to Osaka Station, making travel very convenient. It's also near major shopping areas and eateries, which I loved.

Dining

6.0

I enjoyed the breakfast buffet, but it was disappointing that they did not prepare fried eggs. The dining options nearby were better for authentic flavors.

Facilities

5.0

The facilities appeared to be outdated, and I struggled with some loose electrical outlets in my room. Overall, they could use an upgrade.

David

United Kingdom, October 2024

5.2/10

Hotel New Hankyu Osaka has a great location, right next to an airport shuttle bus stop and near train stations, making it super convenient for exploring. However, the rooms are quite small and could really use a refresh, as they feel dated and cramped. The breakfast buffet offers decent choices, though there are some limitations, particularly with the egg options.

Rooms

5.0

I found the room to be tiny, which made it hard to move around and even open my luggage. The furniture felt bulky and dated. Although it had basic amenities, I expected a bit more comfort for the price I paid.

Service

7.0

Staff at the front desk were friendly and spoke Mandarin, which made communication easy. I appreciated that they accommodated my request to keep my reservation without checking out and back in again.

Location

8.0

The hotel is situated in the Umeda district, which is super fashionable and near tons of shops and restaurants. Plus, being so close to the subway and airport transportation made getting around a breeze.

Dining

6.0

Breakfast was included, and I went for the buffet option. It offered a good spread, but I was disappointed they only served pre-prepared scrambled eggs and omelets instead of made-to-order fried eggs.

Facilities

5.0

The amenities were sufficient, like an air purifier in the room, but overall, the hotel feels like it needs a renovation to update its tired looks and improve overall comfort.