Hotel New Hankyu Osaka features 961 air-conditioned rooms with contemporary interiors. It is situated just a 3-minute walk from Osaka Station in the Umeda district, known for its vibrant dining and shopping options. The hotel offers 19 dining venues, including a renowned buffet restaurant. It serves as a convenient base for accessing popular attractions such as Osaka Castle and Dotonbori.
Location
The hotel is ideally located in the Umeda district, a central business area with many dining and shopping options. It is within walking distance to Grand Front Osaka and the Hep Five Ferris Wheel. Public transportation options include Osaka Station, which is a 3-minute walk away, providing easy access to explore the city. The nearest airport is approximately 10 km from the hotel.
Rooms
Each room at Hotel New Hankyu Osaka is equipped with a flat-screen TV and refrigerator. The spacious double rooms include private bathrooms with both a bath and shower. Quadruple rooms are available, featuring accommodating amenities such as slippers, heating, and electric kettles. Guests can unwind in comfort with carpeted floors and complimentary green tea sets.
Eat & Drink
The hotel boasts a diverse selection of 19 dining options, including the famous Olympia buffet restaurant. Guests can choose from various cuisines, including French dining. There are also two bars/lounges available on-site for refreshing drinks. Cooked-to-order breakfasts are served daily starting at 6:30 AM.
Leisure & Business
Hotel New Hankyu Osaka includes a 24-hour business center and complimentary wired Internet access. It features 26 m² of event facilities for business needs or gatherings. Guests also have access to convenience amenities such as a dry cleaning service and vending machines. The hotel ensures a seamless stay for both leisure and business travelers.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily stay again
6.2/10
Nice
Rooms
5.2
Location
8.4
Service
6.4
Dining
6.0
Guest reviews
6.2/10
based on 5 reviews
3.5/5
based on 1334 reviews
7.4
7.4/10 based on 5057 reviews
#182 of 496 hotels in Osaka based on Tripadvisor
Anthony
United Kingdom,
March
2025
5.4/10
I found my stay at Hotel New Hankyu Osaka to be a mixed experience. The location is fantastic, right next to the airport limousine bus stop and close to various restaurants and department stores, which made exploring the area easy. However, the room was disappointingly small and dated, lacking the modern comforts one might expect. Overall, it served its purpose for a convenient stopover, but I would appreciate some updates to the rooms.
Rooms
6.0
I booked an economy twin room through Cathay Pacific Holidays, but it ended up being quite tiny, barely providing space to open my suitcase. The furnishings felt outdated, leaving me wishing for a bit more comfort during my stay.
Service
8.0
The staff at reception were generally helpful, and I was pleased that they made an effort to communicate well (even in Mandarin). They kindly accepted both my reservations, which spared me from unnecessary check-outs and check-ins.
Location
9.0
The hotel's location is its biggest asset. Directly adjacent to the airport shuttle bus stop and near major train lines, I found it incredibly convenient for my travel needs. Plus, being in the Umeda district meant plenty of dining options nearby.
Dining
7.0
I enjoyed breakfast at the buffet, which offered a good variety. The dining venues were adequate, but nothing too fancy – just enough to start my day right.
Facilities
5.0
While the hotel had basic amenities (like an air purifier in the room), overall facilities felt a bit outdated, and I would welcome some renovation. It served its purpose but didn't offer anything particularly luxurious.
Harper
United Kingdom,
February
2025
6.4/10
I recently stayed at Hotel New Hankyu Osaka, and while the location was unbeatable, I did face some challenges during my visit. The rooms were definitely on the smaller side and could use some modernization. Despite the breakfast being decent, it didn't offer many cooked options. Overall, I found it practical for a short stay but felt that it lacked the comfort and style I hoped for.
Rooms
5.0
The room I had was quite small, almost the size of a double bed. Even though it was clean, the decor felt a bit outdated, and the bedding could be improved for more comfort.
Service
7.0
Check-in was a breeze despite the receptionist's limited English. The staff were friendly and managed my reservation well without needing to check out and back in.
Location
9.0
The hotel's location is fantastic, right near the Umeda district and public transport, making it easy to access other areas, including the airport shuttle.
Dining
6.0
Breakfast was alright, though I was disappointed that they only served pre-prepared scrambled eggs instead of freshly fried ones. The overall selection felt a bit international.
Facilities
5.0
Facilities were basic. There were vending machines available, but the overall ambiance of the hotel felt more like a business institution than a cozy retreat.
Oliver
United Kingdom,
December
2024
7.0/10
I stayed at Hotel New Hankyu Osaka for a night before my flight and found the location to be its best feature, surrounded by shopping and dining options. However, I struggled with the extreme inconvenience of only being provided one room key for two people, which made coordinating movements nearly impossible. The room was smaller than expected and quite outdated, needing a thorough renovation, and the breakfast experience left much to be desired with empty dishes and unhelpful staff.
Rooms
5.0
The room size was disappointingly tiny, and the outdated decor emphasized its need for renovation. Additionally, I found the air conditioning to be centrally controlled and stuffy.
Service
5.0
While the staff greeted me warmly in the mornings, the overall service during breakfast was lacking, with empty dishes and unresponsive staff.
Location
8.0
The location of the hotel is truly a highlight, being right next to the airport limousine bus stop and just a short walk to Osaka Station with plenty of shopping and eateries nearby.
Dining
5.0
Unfortunately, the breakfast buffet was disappointing, with many items running out and little to no replenishment by the staff.
Facilities
5.0
The hotel's facilities felt outdated, and I encountered issues with the bathroom flooding after showers which, while rectified swiftly, added to my frustration.
Jade
United Kingdom,
November
2024
7.4/10
I had mixed feelings during my stay at Hotel New Hankyu Osaka. The location was fantastic, being right next to Osaka Station and the Airport Limousine bus stop, making it super convenient for travel. However, the room felt outdated and a bit cramped, especially with two large suitcases. Additionally, the service wasn't the best, particularly when it came to the bar's closing time, which led to a frustrating experience.
Rooms
5.0
The rooms were clean but quite small, and the furniture felt a bit outdated. I had to rearrange the space to accommodate my luggage, which was not ideal.
Service
5.0
The staff were friendly, but I encountered some rudeness during a misunderstanding about the bar hours. The check-in process was also slow, which was frustrating.
Location
8.0
The hotel is perfectly located next to Osaka Station, making travel very convenient. It's also near major shopping areas and eateries, which I loved.
Dining
6.0
I enjoyed the breakfast buffet, but it was disappointing that they did not prepare fried eggs. The dining options nearby were better for authentic flavors.
Facilities
5.0
The facilities appeared to be outdated, and I struggled with some loose electrical outlets in my room. Overall, they could use an upgrade.
David
United Kingdom,
October
2024
5.2/10
Hotel New Hankyu Osaka has a great location, right next to an airport shuttle bus stop and near train stations, making it super convenient for exploring. However, the rooms are quite small and could really use a refresh, as they feel dated and cramped. The breakfast buffet offers decent choices, though there are some limitations, particularly with the egg options.
Rooms
5.0
I found the room to be tiny, which made it hard to move around and even open my luggage. The furniture felt bulky and dated. Although it had basic amenities, I expected a bit more comfort for the price I paid.
Service
7.0
Staff at the front desk were friendly and spoke Mandarin, which made communication easy. I appreciated that they accommodated my request to keep my reservation without checking out and back in again.
Location
8.0
The hotel is situated in the Umeda district, which is super fashionable and near tons of shops and restaurants. Plus, being so close to the subway and airport transportation made getting around a breeze.
Dining
6.0
Breakfast was included, and I went for the buffet option. It offered a good spread, but I was disappointed they only served pre-prepared scrambled eggs and omelets instead of made-to-order fried eggs.
Facilities
5.0
The amenities were sufficient, like an air purifier in the room, but overall, the hotel feels like it needs a renovation to update its tired looks and improve overall comfort.
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